Solutions · Operations

Work the exceptions, not the inbox.

One prioritized queue of the shipments that actually need a call today — last-free-day pressure, holds, ETA slips and silent boxes — with alerts and a resolution workflow so nothing slips.

What you get

The handful that matter, surfaced.

Action-needed queue

Broadpath ranks your shipments by urgency so your desk works the few that need attention instead of scrolling a list of hundreds.

  • Ranked by urgency
  • LFD, holds, slips, silence
  • Clears as you resolve
Broadpath

Alerts your way

In-app, email digest, or Slack/webhook — the right people hear about the right exceptions without watching a dashboard.

  • In-app + email digest
  • Slack / webhook delivery
  • Per-lane & per-client rules
Broadpath

Resolution workflow

Assign, snooze, note and resolve — an exception desk that turns alerts into accountable actions.

  • Assign & snooze
  • Internal notes
  • Audit trail of who did what
Broadpath
How it works

From reference to resolution.

01

We score everything

Every tracked box is checked for trouble continuously.

02

The queue ranks

Urgent shipments rise to the top automatically.

03

Your team is alerted

Notifications go out by app, email or webhook.

04

Resolve & close

Assign, act, and the item clears the queue.

Stop scrolling. Start resolving.

A prioritized exception desk for your whole book. Start free.

Start tracking free